Privacy Policy | CW Physio & Pilates

Purpose of this privacy policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

Data Controller

Catherine White trading as CW Physiotherapy and Pilates (herein referred to as “CW”, “we”, “us” or “our”) is the controller and responsible for your personal data.

If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:

Post: CW Physiotherapy and Pilates, 120 St Anns Road, Prestwich, Manchester, M25 9GJ

Email: catherine@cwphysioandpilates.co.uk

Telephone 07990041510

Data Collection

Personal data, or personal information, means any information about an individual from which that person can be identified.

We may collect, use, store and transfer different kinds of personal data about you, this includes the following categories of data: identity data, contact data, technical data, usage data, special categories of personal data.

We use different methods to collect data. Data can be collected by direct interaction for example completion of a contact form on our website or any correspondence by email, post or otherwise. Data can also be collected by automated technologies or interactions, as you interact with our website by use of cookies, please see our cookie policy for details. We may also receive data from third parties including analytics providers such as google analytics, facebook and linkedIn, advertising networks such as Facebook Ads, Instagram Ads and Google Ads and search engines such as Google.

When you complete a contact form on our website, as part of the process, we collect personal information you give us such as your name, address and email address and any other information that you may provide within this message. Your personal information will be used to enable us to respond to your enquiry appropriately and provide you with information regarding our services.

Use of Personal Data

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate our Services; To respond to enquiries
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

Marketing

We may contact you to respond to enquiries received, to poll your opinions through surveys or questionnaires, to send updates about our business and services and any agreement we may have with you. For these purposes we may contact you via email, the website message function, telephone, text messages, and postal mail. We will not share your personal data with third parties unless we have your express consent to do so. You can opt out of this at any time by contacting us on the details provided in this policy.

Website

Our business is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

This website uses cookies. Cookies are a common tool used online to learn about and respond to user website activities. They are stored on the website user's web browser on the device being used. For more information please see our Cookies Policy.

Change of Purpose

We will only use your personal data for the purpose of which we collected it for. If we need to use your personal data for an unrelated purpose we will notify you and explian the legal basis for doing so.

Legal Rights

You have the following rights:

Request access to you your personal data
Request correction of personal data we hold
Request erasure of personal data
Object to processing of data
Request restriction of processing
Request transfer of data to you or a third party
Withdraw consent at anytime

If you don’t want us to process your data anymore or if you would like to: access, correct, amend or delete any personal information we have about you or otherwise exercise tour legal rights, you are invited to contact us at catherine@cwpilates.co.uk or send by post to120 St Anns Road, Prestwich, M25 9GJ.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

C W Physiotherapy and Pilates

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